Frequently Asked Questions:

 

Given the current environment of COVID 19, will Haunted Hollow be safe?

The team at Haunted Hollow has been working hard to ensure your experience will be safe, scary, and fun in that order. Please see our COVID 19 Protection and Safety Plan for our detailed program.

 

Is the attraction appropriate for children?

Haunted Hollow is a dark, frightening, interactive haunted attraction that may not be suitable for very young children. Generally speaking, we recommend the attraction for kids over the age of 6 but it really depends on the maturity of the child and we ask that parents use their best judgment as to age suitability.

 

How long is the wait?

The use of timed ticketing for 2020 should significantly shorten the wait on most nights. WE STRONGLY ENCOURAGE THE PURCHASE OF TICKETS ONLINE PRIOR TO YOUR ARRIVAL. By purchasing your tickets online, will have your spot reserved and you can also bypass the onsite ticket line. By purchasing a FASTPASS, you can go straight to the front of the attraction line. Buy your tickets online now!

 

Will the monsters touch me?

All guests will be treated respectfully. You will not be touched and we ask that you return that consideration.

 

Are you wheelchair accessible?

Due to our location on a farm and the nature of the show with narrow winding trails and pathways, we are not able to safely accommodate wheelchairs. If you have other limitations, please contact:

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and we can give you more information on possible accommodations.

 

Are you open if it rains?

We make every attempt to offer all attractions rain or shine. All of our wagons are fully covered and enclosed and guests will remain dry during the hayride even in the rain. For the safety of our guests and staff, outdoor attractions may be closed only during very wet or severe weather. If we close an attraction due to weather, we will immediately post the announcement on our Facebook page. Please check the website homepage for any closing announcements before making your trip out to Haunted Hollow.

 

Do you accept credit cards?

Credit cards are accepted for online ticket purchases ONLY, but we do have an ATM machine on site for your convenience.

 

Do you give refunds?

We offer ticket insurance for $4.95, which allows refunds for any unused tickets. When purchasing a ticket online, you will see a checkbox option to add ticket insurance to your order. Tickets purchased without ticket insurance are NON REFUNDABLE.

What is included with every ticket?

When you purchase a ticket, you are actually receiving admission to five attractions: Bruner Boarding House, Milford Asylum, HollowWood Haunted Hayride, Toxic Swamp Walk, and the Dead End Cornfield. Also included are food and drink concessions, DJs, and bonfires.

 

Do you offer military and first responder discounts?

Yes, please present your military, active or veteran or first responder identification at the ticket booth when you purchase your ticket to receive $10.00 off the cost of a general admission. And, thank you for your service.

 

How long does it take to go through?

This really depends on how fast you can run! It typically takes about 1 hour plus to go through all attractions. But with the other activities you may want to plan on spending 2-3 hours here.

 

Can we be asked to leave Haunted Hollow?

Yes. We take the safety of all of our guests and staff very seriously and you can and will ask you to leave if we feel it is necessary to maintain a safe and enjoyable attraction. We do not tolerate aggressive, belligerent or intrusive behavior, particularly with respect to proper social distancing and the wearing of facemasks during the current pandemic. You will also be asked to leave if we observe that you are intoxicated or under the influence of drugs. Armed, licensed security is on site during all performances.

 

Are there any items that are prohibited?

Guns, knives or weapons of any type are prohibited as are backpacks and Halloween masks. Smoking is permitted in designated areas only and is not allowed in any of the attractions.

 

Do you sell food, beverages, and souvenirs?

Yes, we sure do. We have multiple foods and drink options including delicious hamburgers, hot dogs, French fries, chicken strips, and deep fried pretzels. Haunted Hollow apparel and other novelty items are also available to purchase.

 

Do you have group discounts?

Yes, we do offer discounts for groups or 15 or more that are pre-registered by booking online. Learn more and to book your group! Have additional questions? Feel free to call us at (814) 926-3133 or email us at

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Do you offer group tents?

No, unfortunately, group tents have been suspended for the 2020 season.
Learn more about group tents and to book your group! Have additional questions?Email us at 

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Other questions?

If we missed something, please call us at (814) 926-3133 or send an email to

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